Quick answers to the questions we hear most often from people setting up Claude for the first time.
What's the difference between Opus, Sonnet, and Haiku?
They're three intelligence-and-speed tiers in the same family. Opus is the most capable and best for hard reasoning; Sonnet is the balanced default that handles most tasks well; Haiku is the fastest and cheapest, ideal for high-volume or latency-sensitive workloads. Inside Claude.ai you can swap between them mid-conversation from the model dropdown.
Which model should I use?
Start with Sonnet 4.6 — it's the right choice for the vast majority of tasks. Switch to Opus 4.7 when you hit something Sonnet struggles with (deep strategy, complex multi-file refactors, hard analysis). Switch to Haiku 4.5 when you need quick, cheap responses at scale.
Can I still use older Claude models?
Many legacy models (Claude 3.7 Sonnet, Claude 3.5 Sonnet, Claude 3 Opus, etc.) remain available via the API for backwards compatibility — just pass the older model string. Some very old versions (Claude 1, Claude 2) have been deprecated and may no longer respond. Always check the official deprecation timeline before relying on a legacy model in production.
Is downloading Claude really free?
Yes. The desktop, mobile, and CLI apps are all free to download and come with a free Claude account. The free tier lets you use Sonnet 4.6 with daily message limits and no credit card. Pro ($20/mo) and Max ($100/mo) plans are optional upgrades that unlock Opus, higher limits, and additional features.
Do I need an API key to use Claude?
Only if you're calling Claude programmatically through the SDKs or the Claude Code CLI's API mode. For the web, desktop, and mobile apps, you just sign in with a Claude account — no API key required.
How do I switch models in Claude Code?
Pass the --model flag with any current or legacy model string. For example: claude --model claude-opus-4-7. To make it the default, set the model in your Claude Code config file.
Will my chats sync across devices?
Yes. As long as you sign in with the same account on each device, your conversation history, Projects, and uploaded files appear everywhere automatically. Sync usually happens within seconds over a normal connection.
What are the system requirements?
Desktop: macOS 13+, Windows 10 (1909+), or a modern Linux distro, with 4 GB RAM and ~250 MB disk. Mobile: iOS 16+ or Android 9+. Claude Code: Node.js 18+. The web app works in any modern browser with no install at all.
Is the desktop app safe to install?
The official installers are signed by Anthropic — your operating system will verify the signature before installation. Always download from claude.ai or the official app stores. Avoid third-party mirrors, which may bundle modified or malicious builds.
Can I use Claude offline?
Claude requires an internet connection to generate responses, since the models run in the cloud. The desktop and mobile apps do let you draft messages offline — they queue locally and send the moment you reconnect.
How do I uninstall Claude?
Standard for your platform: drag to Trash on macOS, use Add/Remove Programs on Windows, your package manager on Linux, or long-press to uninstall on iOS/Android. The CLI uninstalls with npm uninstall -g @anthropic-ai/claude-code.